Demo mode active
Sequence step delays are compressed to seconds for live demos. Real sends still go through compliance gates and the audit log.
DBR
Database Reactivation
Lapsed-customer winback over 5 touches across SMS · voice · email
STEP 1
SMS
›
STEP 2
Voice
›
STEP 3
Email
›
STEP 4
SMS
›
STEP 5
Voice
Defined in server/src/agent/sequences/dbr.ts running
S2L
Speed-to-Lead
Web-lead first-response within a 4-minute window
STEP 1
SMS
›
STEP 2
Voice
›
STEP 3
SMS
Defined in server/src/agent/sequences/s2l.ts running
AH
After-Hours Coverage
Acknowledge inbound after 8pm · queue morning callback
STEP 1
SMS
›
STEP 2
SMS
Defined in server/src/agent/sequences/ah.ts running
REP
Reputation
Post-service satisfaction · Branch A → Google · Branch B → support
STEP 1
SMS
›
STEP 2
GMB
›
STEP 3
SMS
›
STEP 4
GMB
Defined in server/src/agent/sequences/rep.ts running